Here at Royal Fish Industries we care about our members, customers and privacy. We appreciate your trust in us as we collect and process your information responsibly. This privacy policy describes how Royal Fish Industries LLC (“We”, “Us”, “Our”) collects, uses and stores your personal information when you visit or make a purchase from www.royalfishindustries.com (the “Site”). By using Our Site or services, you agree to the Terms and Conditions as well as the conditions set forth below. 

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HOW WE USE PERSONAL INFORMATION  

​We do not sell your information. We collect information for the purpose to provide and operate our services, provide our customers with personalized service and technical support, to be able to contact our visitors and customers with general or personalized service-related notices, promotional messages & targeted advertisements, screen our orders for potential risk or fraud, and to create statistical data which we may use in order to improve our services.  

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PERSONAL INFORMATION WE COLLECT 

​We collect and store any information you provide or enter on our Site. When you conduct a transaction, make a purchase or attempt to make a purchase on our Site, as part of doing business, We collect certain information such as your name, billing address, shipping address, email address, payment details (including credit card numbers), phone number, comments, reviews, feedback, recommendations and information contained in your personal profile. 

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When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”  

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We collect Device Information using the following technologies:  

    - “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. 

    - “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. 

    - “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site. 

 

SHARING YOUR INFORMATION 

​We share your Personal Information with third parties to help us use your Personal Information, as described above.  For example, Our Site is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. You can read more about how Wix uses personal information here: https://www.wix.com/about/privacy  

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We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy/.  You can also opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout. 

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​Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights. 

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BEHAVIOURAL ADVERTISING 

​As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.  For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work. 

 

You can opt out of some common targeted advertising at: 

​     Facebook - https://www.facebook.com/settings/?tab=ads 

     Instagram - https://www.instagram.com/accounts/login/?next=/accounts/privacy_and_security/ 

     Google - https://www.google.com/settings/ads/anonymous

 

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:  http://optout.aboutads.info/. 

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PAYMENT SECURITY 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. 

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MISCELLANEOUS  

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser. 

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​“Personal Information” in this Privacy Policy, refers to both Device Information and Order Information.

 

​The Site is not intended for individuals under the age of 18. 

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​When you place an order through the Site we will maintain your Order Information for our records unless, and until, you ask us to delete this information. 

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​We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.  

 

​CONTACT 

​For more information about our privacy practices or if you have any questions, please contact us by email.